Stanbic Bank, MTN and Airtel Uganda suspend Bank to Mobile Money services

Stanbic Bank Uganda, MTN Uganda and Airtel Uganda have temporarily suspended Bank to Mobile Money/Wallet services after a third-party service provider experienced a system incident which impacted Bank to Mobile Money transactions on Saturday 3 October 2020.  

According to a statement signed by the Chief Executive officers of the companies; Anne Anne Juuko Stanbic Bank Uganda, Wim Vanhelleputte MTN Uganda and VG Somasekhar Managing Director Airtel Uganda, the system incident has had no impact on any balances on both Bank and Mobile Money accounts.

“Our technical teams are analyzing the incident and will restore services as soon as possible. We apologise to all customers for any inconvenience that this has caused and reiterate our commitment to delivering seamless banking and mobile money services” the statement reads.